What is User Feedback?
User feedback (ratings, reviews) helps our users determine whether an item will satisfy them or otherwise fit their needs.
Users can submit feedback, including a star rating, reviews, for products. In order to submit feedback.
Feedback is typically reviewed for compliance with applicable guidelines and policies before it is displayed to others. If feedback does not comply with guidelines and policies may be edited or may not be displayed to others. For example:
A review that contains or portrays profanity or other offensive content may not be displayed to others.
Product Overview pages show a limited amount of feedback for an item. On the overview page BKD tries to display higher quality feedback, such as feedback that: includes several reviews, is recent, or has generated positive responses.
BKD may run tests to better understand which types of feedback are most helpful to other users and the best ways to present it.
Contacting Reviewers – at this time BKD does not support tools that would allow one user to contact another about a review.